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Texting at Work
More Than Half of Workers Admit to Checking Their Smart
Phones While Driving, Finds New CareerBuilder Survey
--One-in-Five Workers Report They Check Their Device Every
Time it Vibrates or Beeps--
CHICAGO, March 10, 2010 - While smart phones have made it easier for workers to
stay connected to the office, they may not be a good idea for every commute.
According to a new CareerBuilder survey, more than one-half (54 percent) of
workers who have a smart phone or similar device said they check it when driving
a vehicle. Comparing industries, sales workers (66 percent) used their smart
phones while driving more than any other group surveyed, followed by 59 percent
of professional and business services workers and 50 percent of health care
workers. The survey was conducted among more than 5,200 workers between November
5 and November 23, 2009.
Some workers admit they may be risking safety on the road to check their phones
because they feel pressured to do so. Twenty-one percent of workers say they
check their mobile device every time it vibrates or beeps and 18 percent report
they are required by their company to be accessible beyond office hours via
mobile device. Also, 14 percent of workers said they feel obligated to
constantly stay in touch with work because of the current tough economy.
In addition to driving, workers with smart phones said they
are checking in with the office on their smart phones from virtually anywhere
and everywhere, including:
During a meal - 62 percent
On vacation - 60 percent
While in the bathroom - 57 percent
Lying in bed at night - 50 percent
At a movie, play, musical, etc... - 25 percent
On a date - 18 percent
Working out at the gym - 17 percent
At a child’s event of function - 17 percent
At church - 11 percent
"It is challenging for workers to maintain a good work/life
balance when they are constantly connected to the office, so turning their
devices off is important for their health and safety," said Rosemary Haefner,
vice president of human resources for CareerBuilder. "The lines between work and
life can be very blurry these days - 17 percent of workers said they feel like
their work day never ends because of technology connecting them to the office.
To reduce burnout and avoid potentially risky behavior, workers should allot
technology-free time when away from work."
Haefner offers the following advice on how to disconnect
from the e-leash:
Turn off your smart phone when driving: Not only is it
illegal in many states, but using your mobile device while driving is dangerous
to you and others on the road. If it’s necessary to leave your smart phone on
and a conference call or other urgent matter comes up, pull over to safely
handle the situation.
Set priorities for outside of work: Twenty-three percent of
workers who are required to be accessible beyond office hours report that being
too connected to their jobs via technology has caused issues or arguments with
their friends and family. Discuss the e-leash with your loved ones so that they
are aware that sometimes you may need to be connected to work.
Have a backup plan in place: If you anticipate being needed
outside of the office, plan to have an out-of-office message or voicemail up, or
leave contact information for others familiar with your area of the business.
That way, any emergency can be handled appropriately if you can’t get to it.
Survey Methodology
This survey was conducted online within the U.S. by Harris Interactive© on
behalf of CareerBuilder.com among 5,231 U.S. employees (employed full-time; not
self-employed; non-government) ages 18 and over between November 5 and November
23, 2009 (percentages for some questions are based on a subset of U.S.
employees, based on their responses to certain questions). With a pure
probability sample of 5,231 one could say with a 95 percent probability that the
overall results have a sampling error of +/- 1.35 percentage points,
respectively. Sampling error for data from sub-samples is higher and varies.
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